Privacy Policy

Serverful's Privacy Policy

Privacy Policy

Serverful's Privacy Policy

Privacy Policy

Serverful's Privacy Policy

Serverful Privacy Policy


Serverful, operated by Serverful Service Provider Ltd., runs multiple websites including serverful.com, serverful.com/api, and blog.serverful.com. We prioritize your privacy in relation to any information we might gather during your interaction with our websites.


What This Policy Covers


This Privacy Policy pertains to data we gather when you utilize:

  • Our website serverful.com;

  • Our mobile applications (including the Serverful mobile app for Android and iOS);

  • Any other Serverful products or services referred to in this policy as "Services."

Here, we describe how we gather, use, and share information about you, along with the choices you have concerning that information.


Information We Collect


We collect information about you only when there's a valid reason to do so—such as to offer our Services, communicate with you, or enhance our Services.

The ways we gather information include:

Information You Provide to Us

Examples include:

  • Basic Account Information: To set up your account, we ask for basic information. For instance, creating a serverful.com account requires providing your name, email address, password, etc.

  • Transaction and Billing Information: If you make a purchase, like buying a subscription or additional features, you'll need to provide additional personal and payment details.

  • Credentials: Depending on the Services you use, you might provide us with credentials for your websites or other platforms.

  • Communications With Us: This could be feedback, responding to surveys, or reaching out to our support team.

Information We Collect Automatically

Examples include:

  • Log Information: Like most online service providers, we collect data that browsers, mobile devices, and servers typically offer, such as browser type, IP address, device identifiers, and more.

  • Usage Information: We gather data about how you use our Services. This helps us understand user behavior and enhance our offerings.

  • Location Information: Using your IP address, we might determine your device's approximate location.

  • Information from Cookies & Other Technologies: Technologies like cookies and pixel tags help us identify and track visitors, understand how they interact with our Services, and set preferences.

We retain your personal information only as long as necessary for the reasons outlined in this policy, or as required by laws like tax, accounting, or other legal mandates.


How And Why We Use Information

Purposes for Using Information

Reasons we use your information:

  • To provide our Services;

  • To develop and enhance our Services;

  • To understand user interactions and improve user experience;

  • To measure the effectiveness of our advertising and understand user retention;

  • To ensure the security of our Services and prevent unauthorized activities;

  • To communicate with you about offers, promotions, and updates;

  • To personalize your experience with our Services.

Legal Bases for Collecting and Using Information

For those in the EU, our processing of your information is based on:

  1. Fulfilling our commitments under our Terms of Service;

  2. Necessary compliance with a legal mandate;

  3. Protecting vital interests of yourself or another person;

  4. Our legitimate interests in using your information, such as to enhance our Services, ensure security, and communicate effectively;

  5. Your given consent, like for certain cookies on your device.

Sharing Information

How We Share Information

We don’t sell our users’ private personal data.

We share your information only in specific situations:

  • Subsidiaries, Employees, and Independent Contractors: We share information with our team members and affiliated entities for operational purposes, but they must adhere to this Privacy Policy.

  • Third Party Vendors: For specific services, we share your information with third-party vendors. This includes payment processors, marketing tools, and analytics providers. These vendors adhere to strict privacy commitments.

  • Legal Requests: We might disclose your information in response to legal mandates like subpoenas or court orders.

  • To Protect Rights and Interests: We might disclose information to protect our rights, property, or others when necessary.

  • Business Transfers: In events like mergers, asset sales, or business acquisitions, user information might be among the transferred assets.

  • With Your Consent: We may share your information when you provide us explicit permission.

Security

We prioritize the security of your data. Although no online service is absolutely secure, we actively work to protect your information from unauthorized access.

For advanced security, we recommend users enable features like Two-Step Authentication.

Choices

You have control over your information:

  • Limit the Information You Provide: You can choose not to provide optional account or transaction details, but some features might be inaccessible.

  • Opt-Out of Communications: You can opt out of promotional emails. Essential emails, like account notifications, will still be sent.

  • Browser Cookie Settings: You can set your browser to reject cookies. However, this might affect the functionality of our Services.

  • Close Your Account: If you wish to stop using our Services, you can close your account. Some information might still be retained as required by law or for legitimate business purposes.

Your Rights

Especially for individuals in the EU under GDPR, you have rights to:

  • Access, correct, or delete your personal data;

  • Object to our processing of your data;

  • Limit our use and processing of your data;

  • Request data portability.

For inquiries or to exercise any of these rights, please contact us.

How to Reach Us

If you have questions or concerns about this Privacy Policy, please contact us.

Other Important Information

Transferring Information

Given that our Services are global, data may be stored or accessed outside the EEA. We take measures to ensure that data transfers comply with existing privacy laws.

Ads and Analytics Services by Third Parties

Third parties might offer analytics services. They might use tracking technologies to gather information about your use of our Services.

List of Sub-processors

Serverful uses the following GDPR-compliant services:

  • Cloud Hosting Providers: For bot operations and data storage.

  • Payment Gateways: For processing payments.

  • Analytics Tools: For analyzing user behavior.

  • Support and CRM tools: For customer support and communication.

Changes to This Privacy Policy

Serverful might periodically update this Privacy Policy. We advise users to regularly review this policy for any changes.

Serverful Privacy Policy


Serverful, operated by Serverful Service Provider Ltd., runs multiple websites including serverful.com, serverful.com/api, and blog.serverful.com. We prioritize your privacy in relation to any information we might gather during your interaction with our websites.


What This Policy Covers


This Privacy Policy pertains to data we gather when you utilize:

  • Our website serverful.com;

  • Our mobile applications (including the Serverful mobile app for Android and iOS);

  • Any other Serverful products or services referred to in this policy as "Services."

Here, we describe how we gather, use, and share information about you, along with the choices you have concerning that information.


Information We Collect


We collect information about you only when there's a valid reason to do so—such as to offer our Services, communicate with you, or enhance our Services.

The ways we gather information include:

Information You Provide to Us

Examples include:

  • Basic Account Information: To set up your account, we ask for basic information. For instance, creating a serverful.com account requires providing your name, email address, password, etc.

  • Transaction and Billing Information: If you make a purchase, like buying a subscription or additional features, you'll need to provide additional personal and payment details.

  • Credentials: Depending on the Services you use, you might provide us with credentials for your websites or other platforms.

  • Communications With Us: This could be feedback, responding to surveys, or reaching out to our support team.

Information We Collect Automatically

Examples include:

  • Log Information: Like most online service providers, we collect data that browsers, mobile devices, and servers typically offer, such as browser type, IP address, device identifiers, and more.

  • Usage Information: We gather data about how you use our Services. This helps us understand user behavior and enhance our offerings.

  • Location Information: Using your IP address, we might determine your device's approximate location.

  • Information from Cookies & Other Technologies: Technologies like cookies and pixel tags help us identify and track visitors, understand how they interact with our Services, and set preferences.

We retain your personal information only as long as necessary for the reasons outlined in this policy, or as required by laws like tax, accounting, or other legal mandates.


How And Why We Use Information

Purposes for Using Information

Reasons we use your information:

  • To provide our Services;

  • To develop and enhance our Services;

  • To understand user interactions and improve user experience;

  • To measure the effectiveness of our advertising and understand user retention;

  • To ensure the security of our Services and prevent unauthorized activities;

  • To communicate with you about offers, promotions, and updates;

  • To personalize your experience with our Services.

Legal Bases for Collecting and Using Information

For those in the EU, our processing of your information is based on:

  1. Fulfilling our commitments under our Terms of Service;

  2. Necessary compliance with a legal mandate;

  3. Protecting vital interests of yourself or another person;

  4. Our legitimate interests in using your information, such as to enhance our Services, ensure security, and communicate effectively;

  5. Your given consent, like for certain cookies on your device.

Sharing Information

How We Share Information

We don’t sell our users’ private personal data.

We share your information only in specific situations:

  • Subsidiaries, Employees, and Independent Contractors: We share information with our team members and affiliated entities for operational purposes, but they must adhere to this Privacy Policy.

  • Third Party Vendors: For specific services, we share your information with third-party vendors. This includes payment processors, marketing tools, and analytics providers. These vendors adhere to strict privacy commitments.

  • Legal Requests: We might disclose your information in response to legal mandates like subpoenas or court orders.

  • To Protect Rights and Interests: We might disclose information to protect our rights, property, or others when necessary.

  • Business Transfers: In events like mergers, asset sales, or business acquisitions, user information might be among the transferred assets.

  • With Your Consent: We may share your information when you provide us explicit permission.

Security

We prioritize the security of your data. Although no online service is absolutely secure, we actively work to protect your information from unauthorized access.

For advanced security, we recommend users enable features like Two-Step Authentication.

Choices

You have control over your information:

  • Limit the Information You Provide: You can choose not to provide optional account or transaction details, but some features might be inaccessible.

  • Opt-Out of Communications: You can opt out of promotional emails. Essential emails, like account notifications, will still be sent.

  • Browser Cookie Settings: You can set your browser to reject cookies. However, this might affect the functionality of our Services.

  • Close Your Account: If you wish to stop using our Services, you can close your account. Some information might still be retained as required by law or for legitimate business purposes.

Your Rights

Especially for individuals in the EU under GDPR, you have rights to:

  • Access, correct, or delete your personal data;

  • Object to our processing of your data;

  • Limit our use and processing of your data;

  • Request data portability.

For inquiries or to exercise any of these rights, please contact us.

How to Reach Us

If you have questions or concerns about this Privacy Policy, please contact us.

Other Important Information

Transferring Information

Given that our Services are global, data may be stored or accessed outside the EEA. We take measures to ensure that data transfers comply with existing privacy laws.

Ads and Analytics Services by Third Parties

Third parties might offer analytics services. They might use tracking technologies to gather information about your use of our Services.

List of Sub-processors

Serverful uses the following GDPR-compliant services:

  • Cloud Hosting Providers: For bot operations and data storage.

  • Payment Gateways: For processing payments.

  • Analytics Tools: For analyzing user behavior.

  • Support and CRM tools: For customer support and communication.

Changes to This Privacy Policy

Serverful might periodically update this Privacy Policy. We advise users to regularly review this policy for any changes.

Serverful Privacy Policy


Serverful, operated by Serverful Service Provider Ltd., runs multiple websites including serverful.com, serverful.com/api, and blog.serverful.com. We prioritize your privacy in relation to any information we might gather during your interaction with our websites.


What This Policy Covers


This Privacy Policy pertains to data we gather when you utilize:

  • Our website serverful.com;

  • Our mobile applications (including the Serverful mobile app for Android and iOS);

  • Any other Serverful products or services referred to in this policy as "Services."

Here, we describe how we gather, use, and share information about you, along with the choices you have concerning that information.


Information We Collect


We collect information about you only when there's a valid reason to do so—such as to offer our Services, communicate with you, or enhance our Services.

The ways we gather information include:

Information You Provide to Us

Examples include:

  • Basic Account Information: To set up your account, we ask for basic information. For instance, creating a serverful.com account requires providing your name, email address, password, etc.

  • Transaction and Billing Information: If you make a purchase, like buying a subscription or additional features, you'll need to provide additional personal and payment details.

  • Credentials: Depending on the Services you use, you might provide us with credentials for your websites or other platforms.

  • Communications With Us: This could be feedback, responding to surveys, or reaching out to our support team.

Information We Collect Automatically

Examples include:

  • Log Information: Like most online service providers, we collect data that browsers, mobile devices, and servers typically offer, such as browser type, IP address, device identifiers, and more.

  • Usage Information: We gather data about how you use our Services. This helps us understand user behavior and enhance our offerings.

  • Location Information: Using your IP address, we might determine your device's approximate location.

  • Information from Cookies & Other Technologies: Technologies like cookies and pixel tags help us identify and track visitors, understand how they interact with our Services, and set preferences.

We retain your personal information only as long as necessary for the reasons outlined in this policy, or as required by laws like tax, accounting, or other legal mandates.


How And Why We Use Information

Purposes for Using Information

Reasons we use your information:

  • To provide our Services;

  • To develop and enhance our Services;

  • To understand user interactions and improve user experience;

  • To measure the effectiveness of our advertising and understand user retention;

  • To ensure the security of our Services and prevent unauthorized activities;

  • To communicate with you about offers, promotions, and updates;

  • To personalize your experience with our Services.

Legal Bases for Collecting and Using Information

For those in the EU, our processing of your information is based on:

  1. Fulfilling our commitments under our Terms of Service;

  2. Necessary compliance with a legal mandate;

  3. Protecting vital interests of yourself or another person;

  4. Our legitimate interests in using your information, such as to enhance our Services, ensure security, and communicate effectively;

  5. Your given consent, like for certain cookies on your device.

Sharing Information

How We Share Information

We don’t sell our users’ private personal data.

We share your information only in specific situations:

  • Subsidiaries, Employees, and Independent Contractors: We share information with our team members and affiliated entities for operational purposes, but they must adhere to this Privacy Policy.

  • Third Party Vendors: For specific services, we share your information with third-party vendors. This includes payment processors, marketing tools, and analytics providers. These vendors adhere to strict privacy commitments.

  • Legal Requests: We might disclose your information in response to legal mandates like subpoenas or court orders.

  • To Protect Rights and Interests: We might disclose information to protect our rights, property, or others when necessary.

  • Business Transfers: In events like mergers, asset sales, or business acquisitions, user information might be among the transferred assets.

  • With Your Consent: We may share your information when you provide us explicit permission.

Security

We prioritize the security of your data. Although no online service is absolutely secure, we actively work to protect your information from unauthorized access.

For advanced security, we recommend users enable features like Two-Step Authentication.

Choices

You have control over your information:

  • Limit the Information You Provide: You can choose not to provide optional account or transaction details, but some features might be inaccessible.

  • Opt-Out of Communications: You can opt out of promotional emails. Essential emails, like account notifications, will still be sent.

  • Browser Cookie Settings: You can set your browser to reject cookies. However, this might affect the functionality of our Services.

  • Close Your Account: If you wish to stop using our Services, you can close your account. Some information might still be retained as required by law or for legitimate business purposes.

Your Rights

Especially for individuals in the EU under GDPR, you have rights to:

  • Access, correct, or delete your personal data;

  • Object to our processing of your data;

  • Limit our use and processing of your data;

  • Request data portability.

For inquiries or to exercise any of these rights, please contact us.

How to Reach Us

If you have questions or concerns about this Privacy Policy, please contact us.

Other Important Information

Transferring Information

Given that our Services are global, data may be stored or accessed outside the EEA. We take measures to ensure that data transfers comply with existing privacy laws.

Ads and Analytics Services by Third Parties

Third parties might offer analytics services. They might use tracking technologies to gather information about your use of our Services.

List of Sub-processors

Serverful uses the following GDPR-compliant services:

  • Cloud Hosting Providers: For bot operations and data storage.

  • Payment Gateways: For processing payments.

  • Analytics Tools: For analyzing user behavior.

  • Support and CRM tools: For customer support and communication.

Changes to This Privacy Policy

Serverful might periodically update this Privacy Policy. We advise users to regularly review this policy for any changes.